Legal
How we collect, use, and protect your information
Last updated: March 1, 2026
Gilt and Linen LLC ("Gilt and Linen," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website at giltandlinen.com or use our services.
When you create an account, place an order, or contact us, we may collect the following information:
When you visit our website, we may automatically collect technical information including your IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:
We do not share your email information with anyone outside of Gilt and Linen. Our communications are sent through our internal systems, so no third-party email distributor is given your email address for their own use.
Our website uses cookies to improve your browsing experience, remember your preferences, maintain your session, and analyze site traffic. A cookie is a piece of data stored on your computer by your internet browser. You can control cookie settings through your browser. Disabling cookies may affect some functionality of the website, including the ability to maintain items in your cart or stay logged in to your account.
We may use analytics services (such as Google Analytics) to understand how visitors interact with our website. These services collect anonymized, aggregated data and do not contain personally identifiable information. We use this data to improve the site experience and understand usage patterns. You may opt out of analytics tracking through your browser settings or by using the opt-out tools provided by Google and similar services.
This website may use remarketing services to display advertisements on third-party websites to previous visitors to our site. Remarketing services from providers such as Google and Meta (Facebook/Instagram) use cookies to serve ads based on past visits to our website. Any data collected is used in accordance with this Privacy Policy and the respective platform's privacy policy. You may disable remarketing cookies using your browser settings or through the Network Advertising Initiative opt-out tool at optout.networkadvertising.org.
When you place an order or create an account, your email address is added to our communications list so that we may send you order updates, new inventory announcements, and other company news. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly.
Transactional emails (order confirmations, shipping notifications, return reminders, damage or replacement notices) will continue even if you unsubscribe from marketing communications. Please allow up to one week for unsubscribe requests to be fully processed.
You may receive text/SMS messages regarding your order status or shipment information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Standard messaging rates from your carrier may apply. You may opt out of SMS communications at any time by replying STOP to any message.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment processors and is not stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to close your account, contact us and we will delete your personal information within a reasonable timeframe, except as required by law.
You have the right to access, correct, or delete the personal information we hold about you. You may also request that we restrict processing of your data or object to certain uses. To exercise any of these rights, contact us at [email protected].
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Event photographs that appear on our website are copyrighted and used by Gilt and Linen with the express permission of the copyright holder, generally the photographer. Any downloading, scanning, copying, or other reproduction of photographs on our website constitutes a violation of federal copyright laws. Product images on our website are copyrighted by Gilt and Linen and may be downloaded for personal use only.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, contact us at:
Gilt and Linen LLC
Email: [email protected]
Kyle, Texas